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Staffing SBU

Case study

Supporting the challenges faced by the young "Freeter"*1class through engineer dispatch

Recruit Staffing Information Services

In Japan, the combination of an aging society and favorable economic conditions has led to a shortage of workers in many industries. This situation is especially acute in the IT sector, where it is estimated that by 2030 there will be a shortage of up to 790,000 workers.*2 At the same time, there are approximately 1.4 million people under the age of 35 who are currently working as "freeters" that find themselves struggling to form mid- to long-term careers and achieve incomes above a certain level.*3

In a bid to help meet the needs of both job seekers and employers, in 2012, Recruit Staffing Information Services started an engineer dispatch service. Under this program, inexperienced engineers — including members of the young freeter class — continue to receive training while gaining experience at client businesses through our Career Design Style program. Rather than setting the number of job matches as a measure of our success, we focus on post-job matching management indicators of the engineer's career development. We work with clients to provide OJT*4 which leads to professional licenses, and have developed a scheme for salary increases based on experience. We have continued to achieve solid growth year after year, and as of the end of March 2019, the number of our dispatch engineers has exceeded 1,000. Through this program, we will continue to support young people in building their careers and help clients who are facing a lack of engineers. In this way, we can bring further value to society by tackling social problems while also helping individuals to achieve personal growth.


*1 "Freeter" is a term used in Japan to describe people who are either unemployed or only work part-time, and was originally used to refer to young people who deliberately chose a more 'free' lifestyle over starting a career.
*2 "Survey Results Concerning the Latest Trends in IT Personnel and their Future Estimates — Report, Abridged Version," Ministry of Economy, Trade, and Industry (2016)
*3 "2018 Labor Force Survey Results" (Ministry of Internal Affairs and Communications, Statistics Bureau) (Accessed on August 31, 2019)
*4 An abbreviation for "On-the-Job Training." Refers to professional training received at an actual workplace by performing real work.