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New Tools to Increase Transparency around Diversity and Inclusion within Companies - Glassdoor

A step toward more equitable, diverse, and inclusive companies

Diversity and inclusion (D&I) are important factors that job seekers consider when evaluating companies and job offers. To appeal to quality talent, employers must develop and implement comprehensive D&I policies that support employees. On September 30, 2020, Glassdoor, the worldwide leader on insights about jobs and companies, launched a set of new product features that deliver greater transparency around the current state of diversity, equity, and inclusion of individual companies.

Job Seekers Have Little Visibility Into Existing Inequities at Companies

The D&I workplace survey1 that Glassdoor conducted in the U.S. in August 2020 revealed a harsh reality. Nearly half of Black (47%) and Hispanic (49%) employees have quit a job after witnessing or experiencing discrimination at work, significantly higher than the amount of white (38%) employees that have done the same. Under such circumstances, it's no surprise that 76% of all employees and job seekers report that a diverse workforce is an important factor when evaluating companies and job offers. This sentiment is even higher among Black (80%), Hispanic (80%) and LGBTQ2 (79%) job seekers and employees. In fact, 32% of all job seekers, 41% of Black job seekers, and 41% of LGBTQ job seekers would not apply to a job at a company that lacks a diverse workforce.

The survey also identified a high demand for employee reviews, as 66% of job seekers trust employees over senior leaders (19%), company websites (9%) and recruiters (6%) when it comes to representing the state of an employer's D&I performance. Glassdoor offers millions of job listings and a growing database of company reviews, CEO approval ratings, salary reports, interview reviews and questions, benefits reviews, and more. Although Glassdoor users are encouraged to comment on D&I at current and former employers, until now, they could not express their D&I reviews as numerical ratings, nor could they easily search for D&I reviews of specific companies.

Annie Pearl

Annie Pearl

Glassdoor Chief Product Officer

"It was a natural next step for us to introduce a feature to make it easier for job seekers to quickly assess potential employers based on D&I," said Annie Pearl, Glassdoor chief product officer. "We are launching these new products to deliver on what our users have been asking of us-more transparency around D&I within companies. Now was the right time to bring a deeper level of transparency to jobs and companies and we're not done yet."

1. Diversity & Inclusion Workplace Survey:
This survey was conducted online from August 25-31, 2020, among 2,745 U.S. adults who are either currently employed or are not employed but looking for work. For a survey report, please visit the Glassdoor website.
2. LGBTQ:
Abbreviation of Lesbian (L), Gay (G), Bisexual (B), Transgender (T), and Queer or Questioning (Q), indicating individuals whose sexual identity and sexual orientation is not fixed.

New D&I Functions

In September 2020, Glassdoor introduced the following new product features:

  • 1. Diversity & Inclusion Rating:
    The newest workplace factor rating empowering employees to rate on a five-point scale how satisfied they are or were with D&I at their current or former company. This metric is meant to evaluate how companies treat employees based on race/ethnicity, gender identity, sexual orientation, and other D&I facets.
  • 2. Demographic Data Contributions (Currently Only in the U.S.):
    Glassdoor users can now voluntarily and anonymously share demographic information regarding their race/ethnicity, gender identity, sexual orientation, disability status, parental status, and more. Glassdoor will soon display company ratings, workplace factor ratings, salary reports, and more, broken out by specific demographic groups.
  • 3. Diversity FAQ Across Companies:
    A new Company FAQ resource with a section dedicated to D&I. Responses to the FAQs are taken from employee Glassdoor reviews, providing users with easier access to D&I information about specific companies.
  • 4. Employer Diversity Story:
    Company profiles also now feature a dedicated section that highlights the D&I programs, initiatives, and strategies employers are undertaking.

With these new features, users can evaluate the current state of D&I at different companies and employers can describe their D&I efforts.

Companies Can Help Create a More Equitable Society

"There is immense power in the collective voice as a means for change," said Pearl. "By inviting employees and job seekers to anonymously share their experiences on Glassdoor, we are helping millions of people to navigate their careers and encouraging others to share their opinions without fear of retaliation."

These new tools are a small push in the direction of more equitable companies, which will ripple out to create a more equitable society. To create a workplace where everyone feels valued and respected, employers must express their commitment to D&I and evolve in response to employee feedback.

"By providing this next level of transparency on Glassdoor, we're also helping employers and employees alike to stay accountable and committed to creating better, more equitable workplaces. Everyone deserves the opportunity to thrive in their workplace," said Pearl.

Annie Pearl

Glassdoor Chief Product Officer

Annie joined Glassdoor in 2016 after serving as vice president of product at Xpert Financial, which helped investors trade private company securities, and leading enterprise product teams at Box. She has held her current position as chief product officer since October 2019 and was honored as one of the 2019 Most Influential Women in Bay Area Business by the San Francisco Business Times. Annie holds a J.D. from Santa Clara University School of Law and is a member of The State Bar of California.

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