
12. The Company’s businesses are subject to various laws and regulations.
The businesses that the Company currently operates, as well as those that the Company may operate in the future, span many
fields and countries and consequently are subject to a variety of laws and government regulations, such as those relating to
personal information and data protection, electronic communications, consumer reporting, labor and employment placement,
temporary staffing, civil rights and social welfare, anti-bribery, taxation, and competition (antitrust).
Furthermore, the Company is required to obtain government permission or approval or to register for licenses in order to conduct
certain of its businesses, and certain of its businesses are subject to supervision and monitoring by regulatory authorities.
Being subject to these laws and regulations exposes its businesses to certain risks. As a general matter, the legal and regulatory
structures that apply to the Company’s various businesses are complex and even an inadvertent failure to comply with them could
result in fines, penalties, losing permission to operate some of its businesses, being ordered to suspend operations, litigation and
other legal proceedings and have an adverse effect on its reputation.
Furthermore, future changes in such laws or regulations or entry into new regulated businesses could necessitate costly compliance
expenditures and increase the risk that the Company could fail to comply with applicable requirements or miss business
opportunities as a result of restrictions imposed or delays caused by responding to such changes in laws or regulations.
Any new or amended laws and regulations may require it to change its business models or practices, or may prevent it from
conducting existing businesses or entering into new businesses, which could adversely impact its business and results of operations
and impede it from executing its growth strategy as planned.
For example, there have recently been active discussions among companies globally regarding civil rights and social welfare issues,
and if the Company is unable to appropriately respond to changes in the laws and regulations concerning such issues, the
Company’s brand and reputation may be adversely affected. In addition, taxes imposed on the use of social media, digital services
or other mobile applications in certain countries, or other actions by governments that may affect the accessibility of its products or
users’ technology usage patterns in their countries, may cause a decline in its individual users’ engagement with its products.
HR Technology
The Company’s HR Technology is subject to various laws and regulations. For example, in the United States, the Company’s
activities may be subject to the Communications Decency Act, the CCPA (as amended by the CPRA), the Telephone Consumer
Protection Act, the Wiretap Act, the Stored Communications Act, and the Fair Credit Reporting Act, as well as various state
legislation covering the same or similar topics, including regulations involving the use of biometrics. In addition, the Company’s
HR Technology is, or is expected to be, subject to other regulations, including the GDPR, the Digital Services Act and the Digital
Markets Act in the EU, the Act on the Protection of Personal Information and the Employment Security Act in Japan, and similar
laws regulating these subjects in the UK and other nations. Noncompliance with the Employment Security Act or other relevant
laws could result in the revocation of necessary business licenses or a direct order to improve or suspend operations. Changes
to the applicable regulations could affect the pricing of the Company’s fees. In addition, worldwide competition and antitrust law
apply to the Company's HR Technology which maintains online matching, hiring, and job distribution platforms where employers
or agencies or competitive companies may post jobs or integrate. The Company’s decisions on which companies to allow onto
the platform, in accordance with its rules, may subject the Company to scrutiny as to whether or not it maintains a dominant
position in its market and whether it has abused such position. A finding of abuse of dominance carries with it the possibility of
fines. Further, the EU has introduced a comprehensive set of AI regulations, the European Artificial Intelligence Act, with certain
rules on generative AI being phased in, such as restrictions on prohibited AI practices and regulations for general-purpose AI. In
the United States, "The Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence"
was withdrawn, and “Removing Barriers to American Leadership in Artificial Intelligence” has been issued instead. Various US
states and cities, such as Colorado and New York City, have enacted or are preparing to enact regulations on AI and AI tools as
they apply to employment decisions, and the Company expects this trend of increasing regulation of the use of AI in
employment to continue. These regulations may place burdens on the Company’s existing or planned operations. In addition,
either courts or regulatory agencies in the United States may find that the use of AI screening tools or resume verification tools
in employment will subject the user and provider of such tools, such as the Company, to the various US civil rights laws
regarding unlawful discrimination, disability protection laws or the Fair Credit Reporting Act. This would create an additional
burden on the Company’s operations and potentially expose the Company to regulatory actions including fines and lawsuits.
Litigation regarding these issues has already commenced against other parties in the United States. As described above,
regulation relating to AI, especially as its use pertains to employment decisions, has become more uncertain.
If any new laws and regulations are introduced or enforced, or if existing laws and regulations are amended or interpreted in a
manner that is unfavorable to us, the Company’s HR Technology operations may become subject to additional restrictions and
costs, and it may require significant time and resources to respond to any new or amended laws or regulations. For instance,
there is an ongoing discussion in the United States to introduce a new regulation on a federal level, the American Privacy Rights
Act, which will grant consumers broad rights to control how platforms use their personal data (including rights to opt out from
certain decisions made by AI). In addition, the EEOC has begun to take the position that assessments given by a company
might make that company an employment agency, which might lead to new sets of regulations applying to our business which
helps matching candidates to jobs.
Additionally, Indeed is considered an “online platform” under the Digital Services Act. This places certain obligations on the
Company, such as transparency obligations for advertisements. Moreover, if the number of users increases and exceeds a
certain level in the EU region in the future, further requirements on recommendation systems, including the Company’s search
engine and record keeping etc. would be imposed, and compliance with these obligations may impact the Company’s business
and results of operations. If current trend continues, Indeed may cross the threshold within the next fiscal year.
There are currently legislative proposals to amend the Communications Decency Act in the United States to significantly
increase the Company’s potential liability by eliminating or reducing immunities currently available to its platforms which publish
material posted by third parties, such as reviews and job solicitations. Other laws may restrict the use of algorithms or
background checks regarding potential employee candidates or even the ability to make recommendations regarding
candidates, all of which could have a negative impact on its business. In addition, there are a variety of new laws and proposals
in the United States on the federal, state and even local levels placing new security and privacy obligations on companies that
handle personal data which could place burdens on the Company that may negatively affect its business.
Additionally, legislators are examining companies that maintain digital marketplaces, such as the Indeed search engine, and
may place restrictions on companies placing their own products on such marketplaces. The applicable laws and regulations in
the technology sector are still evolving, particularly in Europe and the United States, and more stringent laws and regulations
concerning the technology sector may be implemented in the future.
Recruit Holdings’ Annual Report translated from Yukashouken Houkokusho FY2025
Business Overview | 40