Sustainability management

The Sustainability Orbit

The Sustainability Orbit illustrates the "Sustainability Management" framework by which Recruit Group engages with various stakeholders to strengthen our corporate values.

The department in charge of sustainability holds dialogues with external stakeholders and organizes town hall meetings with management and employees to increase dialogue and promote open discussion of both sides' needs and expectations. These insights are discussed in depth by the Sustainability Committee, which consists of external sustainability experts and Recruit Group executives and board members. Following each committee meeting, Recruit Holdings' Board of Directors approves the agenda items and begins to execute them in line with our guiding principles. We believe this process leads to the realization of Recruit's basic principle to "create a brighter world where all individuals can live life to the fullest."

Sustainability Orbit

Recruit Group's Contribution to the SDGs

Recruit Group places a special focus on some of the Sustainable Development Goals (SDGs) adopted by the United Nations General Assembly. We believe that by focusing on the SDGs that align with our strengths, we can contribute to the sustainable realization of them all.

The Recruit Group Sustainability Issue Analysis Map

To maintain our "Sustainability Orbit" and realize our management philosophy, we must identify notable sustainability issues, prepare appropriate responses at an early stage, and incorporate action plans into our corporate strategies.

We use an original framework called the "Recruit Group Sustainability Issue Analysis Map" to help us understand new trends and identify the sustainability agendas Recruit Group should prioritize.

The Recruit Group Sustainability Issue Analysis Map consists of quadrants that represent the four phases of issue recognition and legislative arrangements. The vertical axis represents the level of interest NGOs and international organizations show toward a given issue, while the horizontal axis represents the level of interest among environmental, social, and governance (ESG) assessment organizations. The map illustrates how various factors contribute to Recruit Group's understanding of an issue, including shareholder expectations, external ESG surveys, major agenda at international conferences, ESG investors' concerns, national and regional administrative movements, and regulatory trends.

Sustainability Management structure


Recruit Holdings Co., Ltd. has set up a Sustainability Transformation Department. Group companies are carrying out sustainability activities based on the "Recruit Group Sustainability Policy"

International conference / Stakeholder dialogue

We participate in major international conferences related to sustainability domain and hold stakeholder dialogues in order to gain early insights into the expectations held by our stakeholders, who are spread out more globally than ever.

Stakeholder dialogue

Sustainability Committee

The Sustainability Committee is set up as one of the advisory bodies to the Board of Directors to promote unique sustainability activities that meet the expectations of our stakeholders. Committee meetings are held semi-annually, in principle.

Sustainability Committee

For human rights, which is our core theme, the following two organizations in Recruit Holdings Co., Ltd. are playing a central role in promoting the activities, coordinating activities between the relevant departments at the group companies. *Please see here for details on the human rights management structure.

Group Risk Management & Compliance Division

Collects information on the theme of human rights related to business and the workplace, responds to requests for consultation and inquiries from group companies, and also carries out educational activities to raise awareness, such as internal training conducted together with the group companies on various human rights themes.

Sustainability Transformation Department

Build strategies for Recruit Group's sustainability agenda, and promotes related action plans.

Our stakeholders

The business activities of Recruit Group involve relationships with various stakeholders. We hope to contribute to society while engaging in ongoing dialogue with our stakeholders.

Recruit Group stakeholders include users, clients, shareholders, employees, business partners, nonprofit and nongovernmental organizations, national and local governments, and local communities.

RECRUIT, National and local governments, Local communities, NPOS and NGOS, Users, Clients, Shareholders, Business partners, Employees

We also provide forums for dialogue with the stakeholders. In addition to inviting external experts to take part in the Sustainability Committee to ask their opinions and expectations on Recruit Group's global sustainability policy and our business, we also hold stakeholder dialogues in which participants from diverse positions including NPOs and NGOs take part.