The Recruit Group views compliance as "Meeting society's expectations and demands through proper behavior, by both the company and individuals, beyond the framework of legal compliance."

The Recruit Company Code of Ethics was instituted in April 1990. Following a change in management structure, the Recruit Group Code of Ethics was established in September 2012. Various internal regulations have also been instituted, and we continue a policy of self-regulation in our business practices.

Code of Ethics

Systems and mechanisms

The Internal Control Department of each Group company conducts compliance training and works to instill compliance practices in that company.

The Internal Control Office of Recruit Holdings, in coordination with the Internal Control Departments of Group companies, assesses the status and problems of internal control across the entire Group. It also conducts compliance training and works to instill compliance practices in the entire Group.

Whistleblower system

A whistleblower mechanism has been set up so that Recruit Group employees, temporary staff workers, and residing partners can inform someone in the company and seek advice whenever they feel they are being treated unfairly in work or the workplace, or when there are signs of improper or unfair such behavior.

An external hotline has also been established for cases when a person may hesitate to report or seek advice through the mechanism set up within the Group.

Reporting Channels Details
Each company (harassment consultation) An Internal Control Department is established in each Group company as a place where employees, temporary staff workers, and residing partners can bring their concerns.
Recruit Holdings (Corporate ethics help line, sexual harassment complaint office) An employee hotline has been established in the Internal Control Office of Recruit Holdings as a channel for employees, temporary staff workers, and residing partners to share their concerns.
External help line An external hotline has been set up for Group employees, temporary staff workers, and resident partners who are hesitant to bringing their concerns to an internal organization.
External, third-party consultants handle employee issues.

A wallet-size card carrying the help line or office information is distributed when people join the company or sign a contract, and they are asked to carry this card with them.

wallet-size card

The help lines and offices are operated in accordance with the "Recruit Group Corporate Ethics Help Line Regulations," and the privacy of individuals in question is fully respected.

The content of a report or complaint is never shared or disclosed, either inside or outside the company, without the consent of the person bringing the report or complaint. It is also guaranteed that the person will suffer no disadvantage within the company due to the consultation.

We have also expanded the service to include use by part time workers. (For more information, use our contact page).

Human Rights

Compliance education for employees

The Recruit Group conducts employee compliance education that includes distribution of a booklet on compliance prepared by the company and a test on their level of understanding. This booklet describes events employees may encounter and establishes the thinking needed to handle such situations as well as relevant rules in society and the company. In this education process, employees read each step and learn the necessary rules while going through simulated experiences of the case. Compliance training is also conducted for people of different ranks within the company, such as compliance training for newly appointed Group executives and for newly appointed managers at each company. Compliance education is also conducted at each company as needed in line with the business of the company.

Detailed compliance activities

Prevention of bribery

With consideration of the social and ethical responsibilities of the Recruit Group, we have established the "Recruit Group Regulations on Maintaining a Proper Distance with Politicians and Public Officials." Our aim is to prevent bribery by maintaining proper relationships with politicians, public officials, and others. These regulations also apply to public officials in other countries.

Prohibition of insider trading

We have issued the Recruit Group Insider Trading Prevention Regulations, covering all executives and regular employees of the Group. We work to prevent the occurrence of insider trading while also prescribing the social and ethical responsibilities of executives and regular employees to protect and ensure the Group's reputation.